David Kop at HUM South Africa 2020
Is Compliance Standing in the Way?
At Humans Under Management South Africa 2020, David Kop presented on the critical role of compliance in client engagement within the financial planning sector.
The talk addresses the challenge financial advisers face in balancing regulatory compliance with the need for meaningful client interactions. Kop argues for a shift from compliance-centric approaches to client-centric practices.
Key insights include:
- Emphasising the importance of understanding client needs over merely ticking compliance boxes.
- Encouraging advisers to use technology and personalisation to enhance client relationships.
- Highlighting the transition from rules-based to principle-based regulation, allowing more flexibility in client engagement.
- Advocating for a focus on client outcomes rather than just compliance documentation.
Watching this video will provide financial advisers with practical strategies to improve client interactions and enhance their practice by placing clients at the centre of their compliance processes.
