Cathi Harrison at HUM London 2021

Culture and Financial Services

At Humans Under Management London 2021, Cathi Harrison, CEO of the Verve Group, presented on the significance of culture in financial services.

The talk focuses on the critical role that company culture plays in attracting and retaining talent within the financial sector. It explores how a strong culture can influence employee satisfaction and overall business success.

Key Points:

- A staggering 90% of employees would decline job offers from companies with poor cultures, even for higher salaries.

- Culture is often perceived as a leadership issue, with 67% of employees blaming senior management for a negative work environment.

- Effective recruitment processes that align with company values can significantly enhance culture.

- Engaged employees contribute to lower turnover rates and improved client experiences.

Watching this video will provide financial advisers with actionable insights on fostering a positive workplace culture, enhancing team engagement, and ultimately improving client relationships. This resource is essential for any adviser aiming to create a thriving business environment.

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