Paddy Delaney at HUM Dublin 2018
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At the Humans Under Management Dublin 2018 event, Paddy Delaney presented on the importance of overcoming interference in client engagement. With extensive experience in the field, Delaney shared valuable insights for financial advisers.
The talk focuses on the critical challenge of enhancing performance by addressing the reluctance to step outside comfort zones. Delaney argues that this interference significantly impacts client relationships and overall effectiveness.
Key Insights:
- Seeking genuine feedback from clients fosters trust and improvement in service.
- Engaging in deeper conversations about clients' values and motivations strengthens relationships.
- Clarity on the unique benefits advisers provide is essential for differentiating in a competitive market.
Watching this video will equip financial advisers with practical strategies to enhance client interactions, leading to improved service delivery and stronger professional relationships.