Michiel Van Vugt at HUM Dublin 2018

How to Help Clients Behave Better

At Humans Under Management Dublin 2018, Michiel Van Vugt presented on enhancing client decision-making in financial advisory roles. With a background in investment advising, he offers valuable insights into client behaviour.

The talk addresses the challenge of helping clients improve their financial decisions while navigating emotional and psychological biases that often hinder their judgement.

Key Points:

- Understanding the impact of emotions on financial decisions and the importance of having a rational barrier between clients and their choices.

- The significance of neuroplasticity and how advisers can guide clients to develop a growth mindset.

- Engaging clients through storytelling and relatable exercises to illustrate complex financial concepts such as exponential growth.

- Encouraging clients to focus on their own financial goals rather than comparing themselves to others, fostering a healthier financial perspective.

Watching this video will equip financial advisers with practical strategies to enhance client interactions and decision-making, ultimately leading to more successful client relationships and improved financial outcomes.

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