Mise en Place for Financial Advisers
I came across this fascinating term recently. In professional cooking, ‘mise en place’ refers to having everything prepared and organised before the cooking begins.
It’s a practice chefs live by, ensuring that all ingredients are prepped, tools are in place, and the kitchen is spotless. The opposite scenario is one that would never lead to a great meal.
How can advisers “work clean”? Are you prepared, organised, and methodical in every aspect of client service?
Here are a few thoughts I had about this concept.
Preparation: Just as chefs prepare ingredients in advance, financial advisers should gather all relevant client information and be prepared before meetings. A clear understanding of the client’s objectives and aspirations ensures that conversations are focused and productive.
Organisation: A clutter-free workspace, physically and digitally, allows advisers to operate efficiently. Whether it’s client documentation or portfolio management tools, everything should be in its place to reduce mistakes and save time.
Attention to Detail: The small details often make a huge difference. Regularly reviewing your systems, processes, client files, and planning strategies ensure that advisers stay up-to-date and spot potential issues before they become problems.
Consistency: As chefs strive for consistent results in every dish, financial advisers should aim for a high level of consistency in their advice and client interactions. A structured approach ensures that clients receive the same care and expertise, regardless of the situation.
Efficiency: Leveraging technology and automating administrative tasks allows advisers to focus more on client engagement and problem-solving. This efficiency is critical in ensuring advisers deliver timely and effective advice.
Financial advisers can maintain an organised, efficient approach to business and client management by adopting the’ mise en place’ mindset. What do you need to do before the end of the year so that you are “working clean” in 2025?